Regional Director Consumer Access - AdventhHealth Shawnee Mission
9100 West 74th Street, Merriam, KS 66204
Top Reasons to Work At AdventHealth Shawnee Mission
Received MagnetÂ® recognition from the American Nurses Credentialing Center in January 2019
Providing faith-based, whole person care to Kansas City since 1962
Excellent health benefits, an onsite child care center and fitness facility
Tuition reimbursement to support continuing education
Employee Referral Program
Largest health care provider in Johnson County with three campuses
Full Time Days
Monday â“ Friday
8:00AM â“ 5:00PM
You Will Be Responsible For:
Ensures all patient accounts are created, verified, authorized and/or preregistered in timely manner with appropriate follow up for account completion and up-front collection in all registration areas.
Ensures full compliance with team protocols to minimize avoidable denials from payers and accuracy of Consumer Access functions including but not limited to insurance verification, authorization, and referrals.
Reporting to the Consumer Access Executive Director, directs operational oversight as the subject matter expert in the delivery of all Consumer Access services in the market to ensure consumer centric, results-oriented performance in alignment with the mission and vision of AdventHealth.
Provide strategic leadership of patient registration, quality assurance, time of service collections, and consumer services in multiple departments across facilities within the market as the subject matter expert in a multi-disciplinary approach to all Consumer Access services.
Meets monthly budget goals by managing staff levels that are within set labor standards and limiting use of overtime for Consumer Access in order to offer prompt patient service. Regularly reviews monthly budget and volume reports. Limits use of overtime by monitoring productivity. Ensures employee performance and attendance documentation is current and accurate.
Monitors staffing levels to maintain performance and contribute toward departments key performance indicators while meeting budgetary constraints.
Strategically designs the Patient Access process to meet or exceed key performance indicators as identified by AdventHealth Corporate, related to financial metrics, regulatory compliance requirements and patient experience initiatives.
Translate strategies into operational plans to deploy all strategies across systems. Assists in the annual review and updating of all policies and Standard Operating Procedures pertinent to areas of responsibility.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.