JOB TITLE: Network Infrastructure Operations Engineer, Team Lead
LOCATION: Geisinger Office Building I
DEPARTMENT: IT Network Infrastructure Support
WORK SCHEDULE: Days
WORK TYPE: Full Time (1.0 FTE)
Manages a team of professionals that are responsible for the 24x7 availability of Geisinger's 30,000+ node, 150+ site converged voice & data network.
Responsible for the leadership of the team performing the installation and ongoing maintenance of network equipment and the systems required to manage and maintain Geisinger’s network infrastructure.
Responsible for developing and refining policies, procedures and training for the NIOE staff.
The NIO Team Lead is expected to perform the essential job functions in a self-directed manner under minimal supervision of the Network Director or Supervisor.
COMPETENCIES AND SKILLS:
Must have a strong working knowledge of copper and fiber optic cable specifications and experience with termination and testing procedures.
Must have a strong working knowledge of networking fundamentals for routing, switching, and firewalling in a complex LAN/WAN/WLAN/VoIP environment.
Must have strong interpersonal skills.
Must be able to interoperate with other IT disciplines within the organization.
Must be able to handle a variety of tasks at the same time.
Must work effectively on their own, but also work well in a team environment.
Must rely on extensive experience and judgment to plan and accomplish goals.
Must be able to lead a team of IT professionals in their daily activities and through long- and short-term projects.
EDUCATION AND EXPERIENCE:
Associate’s degree or Bachelor’s degree in in Computer Science, Information Technology, Electrical Engineering or a related field with networking content required; or technical diploma / technical certification in a field related to the position required. Minimum of eight years of experience in network administration, computer science, system engineering, or a similar field required.
In lieu of degree or certification, minimum of ten years of experience in network administration, computer science, system engineering, or a similar field required.
ITIL Foundations or higher-level certification required (or must obtain within 1 calendar year of start).
One or more industry certifications in networking, cable and fiber plants strongly preferred.
Experience with Network Node Management tools such as SolarWinds Orion, NetBrain, Cisco Prime Infrastructure, Cisco SmartNet Total Care and Network Performance Management tools such as NetScout, nGeniusONE and StatSeeker preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment with some work in network communications closets and datacenters.
Ability to lift moderately heavy equipment and climb ladders while working in ceilings and cable trays.
Current Pennsylvania Driver's License required. Traveling to other Geisinger Health System locations will be necessary.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.