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The Executive Assistant – CCHHS provides executive support to the Chief Nursing Officer (CNO) and serves as the primary point of contact for the office of the CNO. This individual will provide administrative support, representation, event planning, and project management as well as providing interface with entities and organizations as requested by the CNO. Organizes, coordinates and oversees special projects. Must be creative and enjoy working in an environment that is mission focused, results driven and community oriented.
This position is exempt from Career Service under the Cook County Health & Hospitals System (CCHHS) Personnel Rules..
Bachelor’s or higher level degree
Five (5) years of full-time work experience as an Executive Assistant to individuals at a Chief, President, Executive and/or Vice President level
Intermediate proficiency in Microsoft Office Excel, PowerPoint, Word
Prior healthcare experience
Plans the CNO’s daily calendar tracking all appointments, preparing materials for all meetings, etc.
Composes high level correspondence and memoranda independently and with professional quality
Responsible for preparing executive correspondence and performing complex administrative duties in preparation of administrative and fiscal projects, including preparation of spreadsheets, charts, conducting research, etc.
Responsible for the maintenance and coordination of communication lines within the overall organization and specifically between the CNO and those the CNO designates
Follows up on meeting-generated tasks
Coordinates travel plans, including meeting scheduling and itinerary, and material preparation
Handles telephone calls in a professional and courteous manner, initiating appropriate disposition
May answer informational questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility
Exercises good judgment in a variety of situations, with strong written and verbal communication, anministrative and organizational skills
Works on projects from conception to completion while under pressure to handle a wide variety of activities and confidential matters with discretion
Establishes and maintains influential and strategic relationships at all levels across the system
Maintains appropriate confidentiality of information and decisions made within the CNO’s office
Creates Word documents/correspondence, Excel spreadsheets, PowerPoint presentations, etc.
Edits and proofreads all written materials and verifies the validity of data and documents contained in all reports prior to submission
Deals discreetly with highly sensitive, confidential written, electronic, and oral communication concerning staff, department, and hospital matters
Maintains confidential materials related to patients according to hospital standards and in compliance with HIPPA regulations and requirements
Plans, organizes and coordinates meetings or special events, including reserving conference rooms, sending and tracking invitations, procuring food and beverage and ensuring vendor payment
Coordinates appropriate room set up room and equipment (set up conference calls, audio-visual equipment, projector, etc., as necessary)
Works with multiple internal departments, external agencies, the general public and individuals on a wide range of projects
Acts as representative for the Health System in all interactions exercising customer service skills and good judgment in addressing inquiries, complaints and request for direction
Other duties as assigned
The Executive Assistant - CCHHS reports to the Chief Nursing Officer.
Knowledge, Skills, Abilities and Other Characteristics
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong customer service skills
Demonstrate intermediate proficiency with Microsoft Office Excel, PowerPoint, and Word
Demonstrate good phone and email etiquette skills with strong response times
Demonstrate attention to detail, accuracy, and precision
Proactive and self-starting: able to work confidently to advance goals within broad parameters, and with minimal supervision
Ability to successfully plan, lead, and complete projects on time
Ability to work with organizational performance metrics, analyze data, create reports, and present information clearly to decision makers
Comfortable with creating, implementing, managing, and executing business processes
Excellent leadership skills, with the ability to influence others, with energy and enthusiasm
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions
Ability to prioritize, plan, and organize projects and tasks
Ability to multi-task and meet deadlines in a fast paced and stressful environment
Ability to uphold professional standards for customer services, confidentiality, and quality of work
Ability to adhere to department policies and standards utilizing best practices
Ability to maintain a professional demeanor and composure when challenged
Ability to function autonomously and as a team member in a multidisciplinary team
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
100% Tuition Reimbursement for nursing-related programs
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCHHS is strictly prohibited from conditioning, basing or knowinglyprejudicing or affecting any term or aspect of County employment or hiring uponor because of any political reason or factor.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER