Unyts, Western New York’s ONLY Organ, Eye, Tissue and Blood donation center has an immediate opening for a Director of Eye and Tissue Services. At Unyts’ we work collaboratively to enhance and save lives through donation services while maintaining respect for those that give the gift of life. If you have a commitment to customer care, quality and innovation as well as integrity and passion, then you’ve come to the right place.
The Director of Eye and Tissue Services will be responsible for:
•Overseeing and managing all activities related to eye and tissue recovery and distribution as well as all donor referral center activities. •Developing and overseeing all clinical, annual, and orientation training and professional development activities for all eye and tissue and donor referral center staff to promote optimal skills and performance. •Review and evaluate all recovery related activities (statistics, performance metrics, key performance indicators, etc.) with a primary focus of identifying opportunities for improvement to strengthen donation activities in Western and Central New York. •Recommend, implement, and coordinate performance improvement activities as they relate to eye and tissue recovery and donor referral center activities with a constant goal of identifying opportunities to strengthen the existing program. •Assure strict compliance with all applicable regulations, standards and procedures: local, state, federal, OSHA, EBAA and AATB. Identify, investigate, and perform tissue recalls as required. •Share in the duties of acting as the Administrator-On-Call (AOC) during non-business hours by providing support and direction to staff in order to help facilitate the donation process.
•Four-year degree in a healthcare related field strongly preferred. Two year degree in a healthcare related field required. •Minimum of 2 years of management experience required. •Minimum of 5 years of experience in eye and/or tissue banking required with Bachelor’s degree. •Minimum of 7 years of experience in eye and/or tissue banking required with Associate’s degree. •Team-oriented approach to leadership required with a strong management philosophy of continuous quality improvement. •Strong leadership abilities with experience in delegating, conflict resolution, goal setting and budgeting. •Excellent interpersonal skills, written and verbal communication skills required, including communicating with diverse individuals and public speaking. •Ability to promote donation and build new business. •Must have the ability to adapt to change and facilitate change through leadership and by example. •Proficiency in Microsoft Word, Excel and PowerPoint preferred. •Must be detail oriented with the ability to remain accurate while under pressure. •Must have a valid NYS Drivers license and reliable transportation. •Some travel required.
Internal Number: 11-2018
Headquartered in downtown Buffalo and established in 1981, Upstate New York Transplant Services is among the leading procurement organizations in the United States, and is one of the only eight centers nationwide to house organ, tissue and eye procurement in one location. With the addition of Community Blood Service, Upstate New York Transplant Services has become the first organization of its kind nationwide. Upstate New York Transplant Services operates as a non-profit serving the eight counties of Western New York and works to assist donor families, coordinate the donation process and increase knowledge and awareness within the community regarding transplantation.Upstate New York Transplant Services routinely has helped to secure higher rates of donation in Western New York than the national average. When approached following the death of a loved-one for organ donation, Western New York families give consent nearly 90% – the national average is roughly 60%. Due to this generosity, Upstate New York Transplant Services is ranked as one of the top procurement organizations nationwide.As recently as 1997, Upstate New York Transplant Services had just 200 donors; in 2007 the organiza...tion surpassed 1,000. In the summer of 2007, Upstate New York Transplant Services added community blood banking services – bringing both a significant savings to area hospitals and assurance to Western New York donors that their blood donations remain local.The organization’s network and success have gone hand-in-hand, and as a result, Upstate New York Transplant Services has been able to spread the message that transplantation is vital – and transplantation saves lives. Upstate New York Transplant Services is currently headed by President & CEO Mark Simon, and Chair of the Board of Directors Dr. Michael Pell.