Program Administrator Inpatient Behavioral Health (E&T)
Telecare McCleary Evaluation and Treatment (E&T)
September 24, 2018
Full Time - Experienced
Program Administrator - Inpatient Behavioral Health (E&T)
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 100 programs and over 3,400 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
The Telecare McCleary Evaluation and Treatment (E&T) center will provide intensive mental health and psychiatric treatment services in a safe, welcoming respected environment for adults experiencing a mental health emergency. Telecare currently operates E&T's in Thurston, Clark, Skagit and Pierce counties, and looks forward to adding Grays Harbor to our family.
We believe recovery starts from within, and that our job is to do whatever it takes to provide the support you need on the journey to recovery in a comfortable, structured environment. Our 16-bed facility includes wraparound support from a multidisciplinary staff who constantly engage with members to maintain a safe environment.
POSITION SUMMARY The Administrator manages all aspects of the day to day operations of the Program. This involves ensuring regulatory compliance, actively overseeing Quality Assurance Performance Improvements. Additionally, the Administrator collaborates with all Corporate departments and outside consultants. Ensures all regulatory requirements are met. Acts as the representative of the program to State/County agencies, community partners, and consumer groups.
Masters in Social Services or Public Health
Four (4) years of experience in an administrative management position in a healthcare setting
Two (2) years of responsibility for supervision of professional staff, budgeting, program planning and licensing
A current professional license
Must have an understanding of community mental health services and psychiatric rehabilitation concepts and the Recovery Philosophy
A successful track record working with, and sensitivity to, multi-cultural populations and issues in urban settings are highly desirable
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Demonstrate the company mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Plans, organizes, directs and controls the Program. Responsible for the administrative functioning of the Program.
Acts as the Privacy Contact for the Program, maintaining all required records, logs, and systems in compliance with HIPAA regulations
Implements all Program policies and procedures through the appropriate assignment of duties to the administrative staff
Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program
Develops and maintains a productive work relationship with State and local agency representatives. Actively participates in meeting customer needs and adapting to changing customer and community needs at all times. Acts as liaison between the program and State/County customers and community partners
Establishes staffing requirements for all departments. Directs the recruitment, selection and when necessary disciplinary action within the Program
Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget
Supervises all department managers and maintains supervisory authority over personnel assigned to the departments
Directs recruitment, employee selection, and, when necessary, disciplinary action within the program
Ensures that the program is in compliance with all applicable laws and regulations and keeps informed about changes in regulations
Ensures compliance with Telecare's policies and procedures
Establishes the vision for the facility
Manages all strategic planning activities of the program
Demonstrates an understanding of Telecare's stakeholders, including persons served, families, and customers in all interactions and conduct
Establishes the culture of the program and creates initiatives that reinforce the culture
Acts as the program's liaison to the Corporate office, ensuring corporate initiatives are implemented and maintained
If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
Knowledgeable about budgeting, HR, and applicable program regulations
Good communication, team building, and problem-solving skills
Familiarity with psychiatric conditions and recovery principles
Good customer relations skills
Skilled at identifying and removing barriers to change
PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, twist, squat, kneel, crawl, climb and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and firm grasping of up to 50 pounds. The position requires manual deviation, repetition, and dexterity and to occasionally drive.