Patient Access Scheduler OR/Cath Lab, Central Scheduling - Per Diem
MemorialCare Saddleback Medical Center
August 7, 2018
Laguna Hills, California
Part Time - Experienced
Admin / Clerical
The O.R./Cath Lab Scheduler performs centralized scheduling for all invasive procedures. Schedules inpatient and outpatient surgery, Cath and Vascular Lab procedures, and OU procedures in EPIC. Collects and compiles accurate information for hospital records and timely reimbursement. Coordinates procedures accurately to ensure proper equipment, time, personnel and location. Demonstrates technical expertise in all aspects of scheduling. Maintains effective patient flow and completes the Scheduling and Pre-admitting process in a timely manner to assist in prompt treatment of the patient. Assists with the scheduling process by maintaining the surgery and department schedules in collaboration with the health care team, maintaining and achieving fiscal and quality care goals. Multi-task oriented with the ability to prioritize and coordinate the essential job function. Maintains effective working relations with coworkers, nurses, physicians, and other hospital staff members in order to insure workflow effectiveness. Greets and assists all customers and visitors, whether in person or by telephone, using guest relation techniques while professionally representing the visions and values of Saddleback Memorial Medical Center.
This position requires the full understanding and active participation in fulfilling the mission of Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback Memorial Medical Center’s strategic plan, the goals, and the direction of the performance improvement plan.
Essential Functions and Responsibilities of the Job
Schedule invasive procedures for the O.R., Anesthesia, Cath Lab, Vascular Lab, OU, and CVOU using the appropriate scheduling system.
Obtain patient information for hospital admission/registration office.
Verify physician suspension and privilege lists.
Maintain effective patient flow and complete the scheduling/pre-admitting process.
Provide excellent customer service and maintain effective working relations with coworkers, office staff and hospital staff members.
Be at work and be on time
Follow company policies, procedures and directives
Interact in a positive and constructive manner
Prioritize and multitask
A minimum of 2 years scheduling experience in a hospital or office setting is required.
Must have strong customer service and computer skills.